CHARLOTTE STREET HOTEL, FIRMDALE HOTELS, London – A Smart Stay in the City
About the Hotel
Rooms & Suites
Charlotte Street Hotel offers 52 individually designed bedrooms and suites, each featuring high-speed Wi-Fi, flat-screen TVs, and iPod docking stations. Rooms include king-size beds that can convert to twins, writing desks, and Bose sound systems. Bathrooms have granite and oak finishes, with walk-in showers and dual basins. Suites add separate drawing rooms, and the Penthouse Suite includes a steam shower and skyline views.
Dining & Bar
Oscar Restaurant serves modern European dishes like hot smoked trout croquettes and pancetta-wrapped monkfish. The Coral Room bar offers British sparkling wine by the glass. Afternoon Tea includes Pimm's cupcakes and pistachio blondies, with optional cocktail pairings. Breakfast features homemade granola, Bircher muesli, and lobster Benedict.
Leisure & Events
The hotel has a 75-seat screening room with Poltrona Frau leather seats. The Drawing Room displays original Bloomsbury Group art and serves afternoon tea. Private events can be held in the Duncan Grant or Vanessa Bell rooms. The gym includes Peloton bikes and Technogym equipment.
Location & Access
The hotel is on Charlotte Street, a 5-minute walk from Soho's bars and Oxford Street shopping. Nearby landmarks include the British Museum (1 km) and Covent Garden (1 km). Tottenham Court Road Tube station provides access to Heathrow via the Piccadilly Line.
Services & Extras
24-hour room service, concierge, and valet parking are available. The hotel offers private dining, meeting rooms, and in-room iPads. Spa treatments include reflexology and pregnancy massages. Family-friendly options include interconnecting rooms and child-sized bathrobes.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Luggage storage
- Lift
- Currency exchange
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shoe shine service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Spa & Leisure
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Ironing facilities
- Rollaway beds
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Media
- CD player
- AM/FM alarm clock
Location
Guest Ratings & Reviews
My stay at Charlotte St Hotel was fantastic. The rooms were lovely, tastefully decorated, and very comfortable. The service was exceptional, with the staff catering to our needs impeccably. The location was outstanding, very close to everything. However, the dining prices were a bit steep, and the breakfast options were not as plentiful as expected.
My stay at the hotel was a mix of pleasant and not-so-great experiences. The room at the back of the hotel was nice and quiet, but had an unpleasant odor possibly due to the aging building. I appreciated the lovely welcome note and complimentary room spray. The service offered by the hotel manager was fabulous, and I had a great experience with the room service, dry cleaning, housekeeping, and valet parking. The location, while good for access to various places, required using the tube or a taxi for some attractions. The dining experience was delicious but a bit pricey. Overall, a decent stay with some room for improvement.
I had a wonderful stay at this hotel. The rooms were quiet despite the busy road, and the bed was excellent. Everything was impeccably clean, adding to the comfort of our room. The service was top-notch, with extremely friendly and efficient staff who paid attention to detail from check-in to checkout. The location is superb, with many restaurants and bars nearby, making it walkable to various places. The dining experience, although a bit pricey, was fabulous, especially with fast and delicious room service. Overall, a great value for money.